Who is Madalina? Simply stated, she is a people person in the genuine meaning of the word, a person who vibrates with energy and determination. Madalina knows how to listen and motivate the people around her, managing to naturally stimulate ambition and performance. She has the gift of inspiring and forming authentic and well balanced teams.

With over 11 years of management and coordination experience, she was a dedicated member of the Vodafone team starting with 2001, reinventing the limits of Customer Service. She was also part of International Conference Center and Interexpo.

In 2004, Madalina started a new challenge, on the entrepreneurship road, by establishing Expo Media, a local marketing and communication agency. One year later, she launched the first publication concerning the Romanian call center community, Contact Center Magazine. Both business projects rapidly attracted partnerships and important clients from the national and international market, giving birth to real industry trends regarding local business events and marketing tools.

Madalina is also a dynamic partner, along with Oana Balteanu, at Customer Service School, an unconventional consultancy company, which focuses on customer centricity and boosts up the potential of businesses, according to the profiled market's pulse and trends.

For Madalina, Enlightening is a creation of imagination, passion and ambition, these being the values which stand behind the business2greatness concept. She brings forward inspiring leaders and ideas, with the involvement of an enlightened professional team.

Madalina Vilau, Expo Media – The pioneer, the explorer, the challenger

With over 7 years of public relations experience, Alexandra was involved in various successful communication, customer care and volunteering projects. Alexandra is a very dynamic, dedicated and creative person, which brings color and valuable ideas to our team. She is very passionate about social networks.

With more than 13 years of reporting and workforce management processes experience in a multinational environment, Cristina is a highly skilled professional and a great team player. She combines her intuitive skills with her analytical background, leading to outstanding results, all that with a positive attitude.

Seeding and harvesting "brand capital" for multiple markets, Oana is reshaping the strategic formulas of local and international brands for over a decade. Along her career, she coordinated multiple marketing & communication projects, from publishing, public relations, copywriting to integrated communication campaigns.

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Our Partners

Interested in sponsoring Business Odyssey? / Email our sales team or call +40 21 411 44 20

  • Orange
  • expo_media
  • Competence call center
  • Mystery shopping agency
  • adhugger
  • Stejarii Country Club
  • Swiss
  • Saveur
  • Aspen Institute Romania
  • iab-romania
  • oma-vision
  • customer_service_school
  • Digi 24
  • ccifer
  • active life
  • iqads
  • adhugger
  • smark
  • smartatletic
  • Adrenallina
  • prwave
  • burda-international
  • 9am
  • cariereonline
  • forbes romania